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Agon: an Acceptance Requirements Framework Based on Gamification

Event date: 
Thursday, 18 May, 2017 - 16:00
Luca Piras

Abstract: The design of any software system requires that a high percentage of its intended users actually accept to use the system. Fulfillment of such Acceptance Requirements critically depends on psychological, behavioral and social factors which may influence intrinsic and extrinsic motivations. These factors can be identified, designed and fine tuned via gamification (making a game out of system usage), serious games and other techniques. In this seminar, I describe our framework, named Agon, for addressing acceptance requirements through gamification mechanisms. The framework adopts concepts and design techniques from Requirements Engineering, Human Behavior and Gamification. We have been employing Agon in different case studies, e.g., in the gamification of a Doodle-like meeting scheduler system and in a real case study concerning the gamification of a system for collaborative decision-making. I will present also the results of an evaluation where Agon has received evidence for its usefulness by experts and non-expert users in two case studies.

Sala Consiglio